Shipping policy
Shipping & Returns
If you have any questions, feel free to get in touch at info@bananalondon.com — we’re always happy to help.
Shipping
We aim to dispatch all orders the same working day. Orders placed after 1pm (midday) will be shipped the next working day. All orders are sent via Royal Mail.
UK Shipping
|
Method
|
Cost
|
Estimated Delivery Time
|
|---|---|---|
|
Standard (Royal Mail)
|
£4.50
|
Up to 7 business days
|
|
First Class
|
£6.00
|
Approx. 3 business days
|
|
Express
|
£10.00
|
Next working day (if ordered before 12pm)
|
|
Free Shipping
|
Free
|
On orders over £100 (Standard only)
|
International Shipping
|
Region
|
Cost
|
Estimated Delivery Time
|
|---|---|---|
|
USA
|
£20.00
|
Up to 30 business days
|
|
Rest of World
|
£15.00
|
Up to 30 business days
|
If your country isn't listed at checkout, email us at info@bananalondon.com and we'll do our best to help.
Duties & Import Taxes
Please note: duties and taxes for international orders are not included at checkout and may be charged on delivery by your local customs office. These charges are the responsibility of the customer.
Missed or Lost Parcels
If your order hasn’t arrived within the expected timeframe:
-
UK: Please contact us within 10 working days of your order date
-
International: Please contact us within 35 working days
Refunds or replacements will only be issued once the parcel is confirmed lost by Royal